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Apple drops iPhone return policy back to 14 days, matches carriers

March 12th, 2014, 22:48 Posted By: wraggster

At some point several years ago Apple decided to offer a much more generous return policy for the iPhone than it did for other products, bumping it from 14 days to 30 days. Over the last couple of years, however, the carriers have begun shifting to a 14 day return period. Obviously this caused some confusion among consumers who faced different terms depending on where they purchased their handset. Now Apple is (re)joining them by returning to the more restrictive two week policy. The move brings all parties in line with each other, which should reduce confusion and avoid surprise charges -- it was possible before to be hit with an early cancellation fee from your carrier if you returned your iPhone to an Apple store. Though, clearly we wish everyone had settled on 30 days.
http://www.apple.com/legal/sales-sup...retail_us.html

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